Founded in 1960, the Safety and Health Council of North Carolina is a non-profit, non-governmental public service association focusing on traffic and community safety in the greater Charlotte area. The association offers quality training programs, resource services, and educational materials to put safety first on the road, in the home, on the job, and in the community. Over the years, the association trains approximately 35,000 drivers annually.
Disorganized, confusing, and outdated. Those were the words the Safety NC team used to describe their old site when they came to us looking for help. The website had been built many years before, and while it contained valuable information, it was running on static HTML technology, was not responsive, and was facing a lack of onsite payment integration. They wanted to redesign their website that could help trainees enroll for their online classes – quickly and conveniently. The need was to design an easy-to-manage CMS system allowing the client to easily add new courses, manage the number of students each class can accept, and remove courses automatically when sold out. Also, with the impending pandemic, they quickly wanted to offer the option to attend both online and offline classes.
The idea was clear: They wanted a website that was an impactful tool to help potential trainees quickly sign up for in-person or online classes.
After hearing their main complaints, our UX team jumped into the discovery phase, where we researched the core requirements. We wanted to dig deeper into the essence of their organization so that we could solve their pain points and ensure that the new website made it easier for them to deliver driving courses across North Carolina. Here are some of the features we added to the new website:
The new Safety and Health Council of North Carolina’s website makes booking safety classes a much easier task to complete. Site admins can now make updates on their own, greatly enriching their efficiency and drastically reducing reliance on other resources. And Safety and Health Council of North Carolina’s continues to save innumerable hours in day-to-day maintenance. Here are some noteworthy the client gained after successfully launching the website:
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