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Ensuring Web Accessibility for All

Q: What is your process for ADA compliance?

We follow a three-phase approach: assess with audits and testing, remediate issues in code and content, then integrate and maintain compliance long term.

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A group of doctors contacted us to build an app that helps seniors stay safe but also gives caregivers the ability to help in emergencies.

PSS built a system that included 16 alerts from Geo fencing to loud noise and fall alerts. This is now one of the top apps on the Google play store for Senior Safety.

Leafpon was designed to bring all sides of the cannabis industry together in one credible place.

PSS built a social network that included the ability to buy and review Cannabis products. The design has been appreciated by partners and the app is one of the top trending weed apps.

A powerful platform to bring animal shelters and rescue organizations together was needed to help move animals from high kill shelters to their permanent homes.

10s of 1000s of animals have been saved since the launch of Doobert.com, the platform has brought rescues closer and improved coordination with animal shelters. The Android and iPhone apps are amongst the most popular animal rescue apps today.

Duryea’s restaurant needed an app to quickly change from a luxury fine dining restaurant to a take-out.

Delivering the app in less than a month PSS engineers have constantly improved the system to gain market share and keep in touch with regular customers.

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ADA Compliance Services

The internet is meant for everyone, but unfortunately, it is not accessible to everyone. If your website is not compliant with ADA/WCAG standards, you are not only restricting your services to those with a disability but are also facing the risk of unwarranted legal enforcement. Our mission is not only to make the Internet accessible for people with disabilities but also to mitigate the legal risk.

What is ADA Compliance?

The Americans with Disabilities Act (ADA) is a law that prohibits discrimination based on disability. Today, accessibility spans beyond restrooms, airports, and ramps to ensure people with disabilities can use the Internet equally. ADA compliance is not only a legal requirement, but it is also a moral obligation to ensure that your website meets the ADA compliance standards.

ADA Compliance Consulting Services in Denver

At Pulse Software Solutions, we go beyond simply ticking compliance boxes. We aim to empower your business to offer equitable and barrier-free digital experiences across websites, mobile apps, documents, and enterprise systems. Our team has successfully remediated a wide range of complex systems, including:

Websites with 1000s of PDF files
E-commerce stores with 10s of thousands of SKUs
Interactive tools like product configurators and booking systems

We ensure your digital assets meet or exceed ADA/WCAG 2.1 Level AA standards.

Why ADA Compliance Matters

ADA compliance is critical not only to avoid legal pitfalls but also to open up opportunities:

Risk	Opportunity
Non-compliance exposes your business to lawsuits, fines, and brand damage.	ADA-compliant digital assets expand your audience, improve SEO, and boost conversions by serving 61 million Americans with disabilities.
Many industries — education, healthcare, finance, ecommerce — face rising legal action over inaccessible digital content.	Demonstrating social responsibility strengthens customer trust and opens new market segments.

Our Proven 3-Phase Approach

3 Phases

Assess

Comprehensive Audit: Automated & manual testing across pages, PDFs, videos, forms, and applications.
Custom Reporting: Detailed list of WCAG 2.1 failures with remediation guidance.

Remediate

Expert Remediation: Our engineers fix code, design accessible UI components, and optimize dynamic content.
PDF/Document Remediation: Convert thousands of inaccessible documents to ADA-compliant formats.

Integrate & Maintain

Ongoing Compliance Management: Embed accessibility into your release cycles, CMS, and workflows.
Training & Governance: Empower your teams to maintain compliance over time.

Let’s explore how ADA compliance matters to different types of websites. Different platforms face unique challenges, from blogs to e-commerce. In this section, we’ll dive deeper into the requirements for each, starting with e-commerce sites.

ADA Compliance for Ecommerce Sites

E-commerce websites face unique challenges when it comes to ADA compliance, including:

Dynamic product grids and filters
Interactive elements like shopping carts, wishlists, and configurators
Frequent content updates
Rich media (images, videos, 360-degree views)
Multi-step checkout flows

Each of these features can present accessibility risks if not implemented correctly.

E-commerce ADA Compliance Process

Phase	Steps	What We Actually Do
1) Discovery & Audit	Crawl entire catalog: 1,000 products, categories, landing pages, and CMS-managed content. Analyze interactive UI elements (filtering, sorting, modals, carousels). Audit third-party plugins (live chat, payment gateways) for compliance. Audit mobile version separately.	Run automated tools (e.g., Axe, WAVE) to catch obvious failures. Manually test key pages with screen readers (NVDA, JAWS, VoiceOver). Map user flows: search → product detail → cart → checkout → confirmation, checking keyboard navigation and focus states. Document WCAG 2.1 Level AA violations with screenshots and recommendations.
2) Remediation Planning	Prioritize issues by severity and business impact. Group similar issues (e.g., missing alt text on product images) for efficient fixes. Create a remediation roadmap with timelines aligned with release cycles. Review technical constraints (e.g., CMS/platform limitations) with the development team.	Deliver a structured report listing each issue, WCAG guideline violated, recommended fix, and estimated effort. Coordinate with devs, designers, and content managers.
3) Implementation & Remediation	Add descriptive, unique alt text to all product and category images. Ensure dynamic filters update page content in a way that’s announced to screen readers. Fix heading structures (H1–H6) for logical content order. Provide visible focus indicators and logical tab order in navigation, cart, and checkout. Label all form inputs (e.g., shipping address, payment fields) clearly for assistive tech.	Modify site templates, JS scripts, and CSS. Implement ARIA live regions for dynamic updates. Add error messages that are screen-reader friendly. Confirm fixes don’t break SEO, analytics, or performance.
4) Media & Document Compliance	Caption product videos. Ensure PDFs or downloadable manuals are tagged for accessibility.	Use Adobe Acrobat Pro or PDF remediation tools. Transcribe audio-only product media if applicable.
5) Testing & Validation	Re-run automated scans. Conduct manual regression tests on previously remediated areas. Perform usability tests with people who use assistive technologies. Document conformance with WCAG 2.1 Level AA.	Provide before-and-after reports with detailed evidence of fixes. Issue Voluntary Product Accessibility Template (VPAT) or equivalent conformance documentation if requested.
6) Training & Handoff	Train your content managers on writing accessible product descriptions and adding alt text for new products. Create accessibility checklists integrated into your CMS workflows. Set up monitoring for ongoing compliance.	Deliver training sessions (live or recorded). Provide easy-to-follow guides customized for your ecommerce platform (Shopify, Magento, WooCommerce, BigCommerce, etc.).
7) Ongoing Maintenance	Because ecommerce sites constantly update products, promotions, and UX features, ongoing compliance is critical.	Monthly or quarterly audits to catch regressions Spot checks on new product lines Automated monitoring tools integrated with CI/CD pipelines Emergency remediation in case of lawsuits or complaints

Common Ecommerce ADA Issues We Fix

Missing or generic alt text on product images (e.g., “image1234.jpg” instead of “Men’s blue cotton shirt with button-down collar”)
Product carousels with no keyboard or swipe support
Filters and sort options that don’t notify screen readers when results update
Pop-ups (coupons, exit intents) that trap keyboard focus or don’t announce themselves
Error messages in checkout forms that aren’t programmatically linked to form fields
Confusing or skipped heading levels on category pages
Timed elements like flash sales not give users enough time to respond
CAPTCHA challenges that lack accessible alternatives

ADA Compliance for Sites with 1,000+ PDFs

PDFs are a significant source of ADA violations. Inaccessible PDFs can exclude users who rely on screen readers and other assistive technologies, even if your website itself is ADA-compliant. For organizations with thousands of PDFs, such as universities, legal firms, or healthcare providers, we offer a structured, large-scale remediation approach.

ADA PDF Compliance Process

Phase	Steps	What We Actually Do
1) Inventory & Audit	Identify every publicly accessible PDF on the site, including downloads buried in resource sections or linked from product pages. Document metadata: file paths, sizes, titles, and document owners. Categorize PDFs by type: brochures, manuals, contracts, forms, educational content.	Use automated crawlers (Screaming Frog, Sitebulb) + scripts to list PDFs. Build a centralized PDF inventory spreadsheet.
2) Sampling & Prioritization	Randomly sample ~10% of PDFs from each category to assess typical issues. Rank documents by usage frequency, regulatory importance, or relevance to legal exposure. Determine re-creation feasibility vs. remediation cost.	Create a remediation roadmap: what to remediate first, what to archive and what can be replaced with accessible HTML pages.
3) Remediation Preparation	Collect source files whenever possible (Word, InDesign, etc.) — remediating from source is faster and produces cleaner results. Verify document owners and stakeholders for approvals.	Establish an internal communication plan with your team to get source documents or sign-offs.
4) PDF Remediation	Add or correct tags: headings, lists, tables, figures, links. Ensure correct reading order, logical tab sequence, and consistent heading hierarchy. Add descriptive, unique alt text for all images, charts, and diagrams. Embed document language specification. Correct issues with forms: label fields programmatically for screen readers. Address color contrast in embedded graphics and text. Add bookmarks for long documents (>10 pages) to ease navigation.	Use Adobe Acrobat Pro, CommonLook, or axesPDF tools. Document all remediations with before/after reports. Confirm with PAC 3 or PDF Accessibility Checker that documents pass WCAG 2.1/Section 508 standards.
5) QA & Validation	Perform manual checks with screen readers (NVDA, JAWS). Verify accessibility in common PDF viewers (Acrobat, browser viewers, mobile PDF readers). Test fillable PDF forms.	Provide detailed remediation logs for each PDF. Batch-test documents for consistency.
6) Metadata & Compliance Documentation	Add metadata like document title, subject, and author fields. Remove outdated PDFs or archive inaccessible legacy documents after stakeholder approval.	Deliver a final inventory with compliance status: Remediated, Archived, or Replaced.
7) Training & Maintenance	Train your teams on how to create accessible PDFs going forward, including proper use of heading styles, table structures, and alt text in authoring tools. Develop an internal checklist for publishing future PDFs. Offer ongoing support for new document uploads.	Provide customized training sessions and reference guides. Set up workflows to prevent non-compliant documents from going live.
8) Ongoing Maintenance	Because sites with thousands of PDFs are living systems, with frequent additions.	Quarterly audits to catch new PDFs. Spot checks on new uploads. Optional PDF firewall: a pre-publishing workflow preventing non-compliant PDFs from being published. Emergency remediation services in response to ADA-related complaints or legal actions.

Common PDF Issues We Fix

Missing or incorrect document structure (tags)
Inconsistent or illogical reading order
Unlabeled form fields in interactive PDFs
Images without alt text
Complex tables lacking proper header associations
PDFs with scanned images lacking OCR text layers
Missing document language specification
Decorative elements (lines, shapes) incorrectly marked as meaningful content

ADA Compliance for Sites with 1,000+ Blogs

Blog sections often grow unmonitored for years, leading to accessibility problems that can result in legal action. Common issues include:

Inconsistent use of heading structures:
This can confuse screen readers and users navigating via keyboard.
Missing alt text on inline images:
Users with visual impairments rely on alt text to understand image content.
Inaccessible embedded media (e.g., videos, podcasts):
Content such as videos and audio files may not have captions or transcripts, making them inaccessible.
Poor link practices like “click here” without context:
Links without meaningful context are difficult for screen readers to interpret.
Older posts using outdated HTML or page builders:
Legacy content may not meet current accessibility standards, creating barriers for users.

These issues can make even modern-looking blogs a prime target for ADA lawsuits, especially in regulated industries (finance, healthcare, education) where blogs provide essential information.

Blog ADA Compliance Process

Phase	Steps	What We Actually Do
1) Inventory & Audit	Crawl every blog post URL (1,000+ entries) and generate a complete sitemap. Audit content formatting, media usage, comment sections, and embedded plugins. Catalog third-party embeds (YouTube, Vimeo, social feeds) for accessibility review. Evaluate both desktop and mobile views.	Use crawlers like Screaming Frog plus manual sampling for edge cases. Create a comprehensive inventory spreadsheet of posts with issue severity and type.
2) Sampling & Prioritization	Analyze a representative sample (5–10% of posts) across all blog categories and timeframes. Prioritize high-traffic, high-value, or regulatory-sensitive posts for remediation first. Identify common patterns causing widespread issues (e.g., a broken theme module).	Deliver a prioritized remediation plan matching business goals (SEO, user engagement, legal risk).
3) Template & Theme Fixes	Identify systemic issues in blog post templates (e.g., global heading misuse, missing skip links, non-focusable elements). Remediate site-wide theme or CMS template files to fix issues at the source.	Modify WordPress, Drupal, or custom CMS themes. Implement ARIA landmarks for easier screen reader navigation.
4) Individual Post Remediation	Correct heading hierarchies (e.g., avoiding H1-H1-H3 patterns) for each post. Add descriptive alt text to inline images, including charts and infographics. Ensure links use meaningful anchor text. Update embedded video/audio players with captions or transcripts. Fix tables (if any) to have proper headers and summaries.	Use a mix of manual editing plus batch content updates via CMS tools or scripts. Document every update in your inventory.
5) QA & Validation	Perform automated scans plus manual tests on posts from each blog category. Use screen readers to navigate sample posts from different years. Test with keyboard navigation alone.	Provide before-and-after screenshots and compliance status logs. Verify accessibility in popular mobile browsers.
6) CMS Workflow Integration	Create accessibility checklists for editors and authors. Add plugins or CMS customizations enforcing alt text and heading checks on new posts. Automate checks at publishing time to catch regressions.	Set up solutions like Editoria11y (Drupal) or WordPress accessibility plugins. Train your content team on accessible writing and image usage.
7) Ongoing Maintenance	Blogs evolve daily. To keep compliance intact.	Audit every quarter or biannually, depending on the post frequency. Integrate accessibility checks with editorial approval workflows. Train new editors regularly. Monitor for regressions after theme/CMS updates.

Common Blog Accessibility Issues We Fix

Improper heading levels causing an illogical content structure
Missing or irrelevant alt text on images (or decorative images not marked as such)
Videos without captions or transcripts
Tables pasted from Word or Excel with inaccessible structures
Buttons or links lacking descriptive text (“Read More” without context)
Inaccessible social sharing widgets or pop-ups
Poor color contrast on highlighted quotes or code blocks

Tool	When to Recommend It	Why / Key Considerations
1) AccessiBe	Small businesses need quick, low-cost improvements, but are not concerned about full WCAG/ADA legal defensibility.	Uses AI overlays to adjust UI elements, but doesn’t fix underlying code, so not enough for enterprise sites or complex systems.
2) UserWay	Mid-sized businesses wanting overlay features + a lightweight monitoring widget.	Slightly more customizable overlay; affordable entry-level compliance, but still not a substitute for real remediation.
3) EqualWeb	Businesses needing overlays plus manual remediation options, especially those wanting to eventually move beyond overlays.	Offers hybrid approach: overlay + optional hands-on fixes; better suited than AccessiBe if you plan long-term compliance.
4) AudioEye	Organizations need monitoring, analytics dashboards, and legal support packages if sued.	Strong legal positioning + ongoing monitoring, but fixes still rely heavily on automated adjustments.
5) Monsido	Enterprises wanting detailed accessibility audits & continuous scanning across very large sites (10,000+ pages).	Unlike overlays, it focuses on reporting issues + quality assurance; you’ll still need developers to remediate findings.
6) Siteimprove Accessibility	Organizations with internal teams who want to integrate accessibility into quality assurance workflows (QA, SEO, analytics).	Robust scanning + enterprise integrations; no automated fixes — ideal for companies committed to manual remediation.
7) Silktide	Marketing-heavy teams who want visual heatmaps showing accessibility barriers + actionable recommendations.	Great reporting UX; helps content & design teams collaborate, but like Monsido/Siteimprove, doesn’t “fix” issues automatically.
8) Deque Axe Monitor	Enterprises with dev teams able to fix issues in code, wanting dev-focused tools + CI/CD integration.	Industry-standard scanner backed by Deque’s accessibility expertise; best if you plan serious, code-level remediation.
9) Tenon.io	Agencies or developers looking for API-based accessibility testing inside custom tools or workflows.	Headless accessibility testing; powerful if you want to automate tests as part of builds, but it’s not an overlay or dashboard.
10) BoIA’s AMP (Accessibility Management Platform)	Large enterprises need comprehensive services: audits, automated scans, manual testing, training, and legal documentation.	More of a full-service solution; expensive but thorough — fits healthcare, education, government, or anyone under strict compliance pressure.

Why Choose PSS?

ADA compliance is not just a legal requirement; it’s an opportunity to make your digital assets accessible to a broader audience and establish trust with your customers. At Pulse Software Solutions, we offer proven expertise, a structured remediation process, and ongoing support to ensure your website, mobile apps, documents, and PDFs are fully accessible.

Proven Success: 2000+ projects delivered globally since 1998.
Deep Expertise: Remediation of advanced systems beyond static websites.
Holistic Service: Assessment, remediation, training, and maintenance — not one-time fixes.
Compliance with Confidence: We deliver documentation you can present during audits or litigation.

Don’t risk facing legal action or alienating a significant portion of your audience. Let us help you create an inclusive digital experience for everyone.

Contact Pulse Software Solutions today to start your ADA compliance journey!

FAQs

What is ADA compliance for websites?

ADA compliance means making your website or digital product accessible to people with disabilities, following standards like WCAG.

Why is ADA compliance substantial?

It helps prevent accessibility lawsuits and also expands your audience, improves SEO, and increases trust and conversions.

What ADA and WCAG levels do you target?

We bring digital assets to WCAG 2.1 Level AA, which is the common standard used for legal and practical compliance.

What types of systems can Pulse make ADA-compliant?

We work on websites, eCommerce stores, web apps, mobile apps, PDFs, and enterprise systems, including complex platforms.

Do you handle large sites with many pages or documents?

Yes, we have experience remediating sites with thousands of PDFs and large eCommerce catalogs with many SKUs.

What is your process for ADA compliance?

We follow a 3 phase approach: assess with audits and testing, remediate issues in code and content, then integrate and maintain compliance long term.

Do you test both automatically and manually?

Yes, audits include automated tools plus manual testing with screen readers and keyboard navigation to catch real user barriers.

Can you make eCommerce stores ADA-compliant?

Yes, we audit and fix accessibility risks in product grids, filters, carts, checkout flows, and third-party plugins.

Do you provide documentation for compliance?

Yes, we deliver detailed reports and remediation documentation that you can use for audits or legal needs.

Do you offer ongoing ADA compliance support?

Yes, we can embed accessibility into your release cycles and train your team so compliance is maintained over time.

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