The ultimate goal for a Restaurant, Hotel or any other type of hospitality service provider is to not only bring the guest to the establishment but to also ensure the service is enriching and fulfilling.
Enhancing operations with mobility i.e. smartphones and tablets is on the rise, users expect to use any of their smart devices to book a room, check in, and check out. Innovations on smart devices often lead to exceptional business results.
The modern consumer has access to an enormous amount of data in terms of restaurant reviews, hotel ratings, first hand accounts, bloggers, professional ratings agency reviews and more. To master all the avenues and ensure the right and truthful review reaches the average consumer is the goal we work towards.
The website has a primary role to play here as most patrons visit the restaurant well before stepping in to ensure the restaurant matches their needs and the menu is to their liking, it’s important that the website gives the right feel to the visiting user in terms of aesthetics and directs the user to a simple and easy reservation, online order or catering request process.
For a hospitality service provider the customers are in a limited geographic area, this limitation is a very important factor in designing, managing and promoting their web sites and IT systems.
Our web design solutions for hotels and restaurants try to imbibe the nature of the establishment, to bring out the essence of good service and great ambiance.
We understand the needs of the hospitality industry in the face of a changing business climate and rising costs. We help establishments in reaching users, delivering value and analysing data to improve service and profits.
Over the years we have worked with 100s of restaurants, hotels, vacation related sites as well as unique destinations like horse riding ranches and hill station city councils. We have build custom solutions and often integrated with legacy backends to ensure the customer gets access to all pertinent data without having to go through a manual process.
More and more establishments are aiming at consumers that are conscious about their carbon footprint, Go green is fast becoming an important factor in attracting clients. An efficient IT model helps restaurants forecast accurately and generate less waste. We are at the forefront of this effort with our integrated smart POS + web design solutions.