We develop SaaS cloud-based systems that our clients deliver to their end customers as a service on a subscription basis.

Software as a Service (SaaS) is a software business model which in principle consists of delivering software applications that meet specific business needs for several companies who subscribe to the software and use the application regardless of their location, through web-based technology. Users pay a reoccurring fee to use the software. This fee can be per user or by usage parameters.

Expertise

Pulse engineers have designed 50+ successful SAAS systems over the past 20 years. We have a proven process of UI design, software development, subscriptions management, marketing and long-term support for SAAS applications.

Agility

Our development process is very visual in nature making it simple for non-technical individuals to work effectively with us to realize their vision. 2-week scrum cycles in development ensure that the customer is always in the know.

Innovation

Our partnership with world-class companies helps us find the right tools for the job. Our process of development encourages constant innovation in the design, development and long-term maintenance of the system.

Reasons behind our success in SAAS development.

Detailed Market Research

Security From Ground Up

Effective Communication

Smart Prioritization Of Features

Simple & Effective UI/UX Design

Agile Development

Manual & Automated Testing

Professional DevOps

When developing SaaS and cloud-based applications, we offer consulting services to build upon the idea, and offer real-world advice and help with market research before we take on the project. Our experience in web marketing plays a critical role in the design of the solution. We bring the right partners for cloud infrastructure and try to simplify the solution for cost-effective development and simpler management. We provide native Android and iOS app development services that complement our web development services. We have experience in building with open source technologies like LAMP on AWS and with Microsoft centric .Net framework on Azure.

All our SAAS development projects include the following:

A well-planned deployment system with sandbox testing processes.

A well-tested billing system with credit card processing

A disaster recovery strategy to ensure the program can recover from failure

An automated uptime and performance tracking system that would alert us about problems

An application firewall that protects the system from malicious intent

A support ticketing system to ensure your customers can reach help quickly

Our expertise extends from our knowledge of cloud-based systems that are used to design SAAS application architecture. New tools make building applications easier and simpler. Cloud platforms like Azure, AWS, Rackspace, and Google compete amongst each other on features and performance. We partner with all popular cloud infrastructure providers and keep abreast of all the services they have to offer.

As more and more organizations opt for outsourcing automatic business processes that are critical for their operations, service providers and ISVs (Independent Software Vendors) are attracted to using Cloud technology for their clients. During the past few years, there has been substantial growth in companies switching over to SAAS software.

Our Process: We use Scrum, which is an agile framework for managing work with an emphasis on flexible software development. This is designed for teams of three to nine developers who break their work into actions that can be completed within timeboxed iterations, called sprints, and track progress and re-plan in 15-minute daily stand-up meetings. Customers have complete visibility to the plan and they are welcome to be part of all meetings too.

Consulting Service: We help businesses develop their SAAS ideas into viable products. We get technology partners involved for the best advice, and connect with subscription systems and advise on integration possibilities with mainstream software too.

SAAS Management Services: We constantly monitor your cloud ecosystem to ensure that your application meets your expected performance and reliable responsiveness, every time. We often act as a level 2 support desk for your subscribers too.

Cloud Architecture Design: We help select a suitable platform, whether public, private, or hybrid, to run your SAAS application. Primary considerations below:

  • Ease of upgrades and scalability.
  • Support for multi-tenant or multi-instance features as needed.
  • Programming language and database platform that has been chosen.
  • Cost considerations depending on the performance thresholds expected.
  • Native support for Big data technologies.
  • Storage technology.
  • Disaster recovery.

SAAS Development Methodology

Pulse follows the professional Agile project execution methodology to build cloud web applications. We have the right expertise, skills and partners to design, develop, deploy and maintain large scale cloud-based applications. Our step-by-step SAAS development plan laid out below has been extremely successful.

Analysis

Every SAAS development is unique. This phase is crucial as all of the business goals are analysed and documented here. The objectives finalized in this process drive all the other steps to completion. Our business consulting team works with you to create a detailed scope document including all the security and compatibility needs of the software.

UI Design

A proposed navigation and site map is made to outline features and pages required. After the client approves the sitemap, the actual layout design work begins. A suggested layout, complete with chosen colors, structural elements and graphics, is created with all elements in their right positions.

Storyboard

The storyboard presents graphic mock-ups of all sections of the web application. This helps in visualising how the actual web pages would function once completed. This is pretty much a prototype that shows the complete user journey and all features in a graphical representation.

HTML Development

The Pulse HTML Team steps in to write the code that actually produces the website pages at this point. This will include pictorial, audio, and/or audio-visual content. In this step, the displays of the web pages that form the website are made compatible across all devices and browsers and are made compliant with W3C accessibility standards. The web pages created are well tested in our QC labs on all possible devices. At the conclusion of this step, you can see how the actual web pages will look without the database functionality connected yet, which will be part of the final website.

Database Development

After the HTML is finished and reviewed by the client, the Pulse Database Team takes over to finish all of the code for the backend processes and the building of the backend management tools. This step includes conversion of the mock-up pages to the actual dynamic database driven pages that will be on the website. Often this is the longest process in the programming effort and most of the technical decisions on the functioning of the app are taken here.

Quality Assurance

The Pulse Quality Testing Team performs usability analysis, compatibility checks and stress tests on the website with a highly mature testing process. Our lab includes all the most popular devices. The slightest break in any device is liable to send the program back to the developers for fixes. At the completion of this process the site is sent over for UAT (User acceptance testing).

Security

Solutions based on Cloud are very different from the client server models in respect to the multi-tenancy feature. Because of that, the following precautions have to be taken regarding client data storage and transmission.

  • Only single function servers are used.
  • IDS and IPS systems are used to detect any suspicious activities.
  • Extensive logging is employed for all activities, such as from routers, firewalls, IDS, IPS, and databases.
  • Current antivirus protection is used on every server.
  • A transmission security system, such as SSL, is used whenever needed.
  • Strong password protection is assigned to all logins.
  • No logins can be shared; each user can only use their own unique login for secure access.

Deployment

Live deployment of the software includes a process to clean out test data, migration of live data if applicable, optimization for search engines, configuration for software versions and finally a physical deployment of the program files and database to the server selected. Right after deployment, we make a maintenance plan so we are reachable for any and all issues you might encounter. We often liaise with hosting agencies to make this process seamless.

Our methodology is flexible to the needs of the client. We often make exceptions and change our methodology as the project demands.

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Since 1998 Pulse Solutions has delivered over 2000 solutions in 16 countries. Operational excellence is in our work culture.
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