So much of our lives today revolves around the internet. It’s where we read our news, talk with friends, share photos with family, and even conduct business. It has therefore become inevitable that brand reputation is now occurring mostly online.
It’s the hope of every business that their online reputation is a positive one, but unfortunately, that isn’t always the case. You’ve worked hard to get your business where it is today, and the last thing you want is for bad reviews left by customers or negative interactions on social media platforms to ruin the reputation of your brand.
Our online reputation management team are proven experts in establishing and leaving a positive footprint online for your brand. With more than 9 years of experience, we offer ORM services to a diverse list of clients, both local and international.
What is Brand Reputation Management?
Your online reputation is not a reflection of who you are, but instead are the opinions other people form about you and who you are as a company. In today’s modern digital world, your reputation is mostly based on what computerized systems say about you rather than actual in-person experiences. The goal of online reputation management, or ORM, services is to shape the public perception of you or your business in a positive way.
You might be quite surprised at how little control your company actually has over your online reputation.
Your brand deserves a better reputation and our brand reputation management team works with you to influence how other people perceive you online.
What is the difference between SEO and ORM?
The biggest difference between SEO (search engine optimization) and ORM is their purposes.
SEO uses search engine optimization techniques, like the use of keywords, to create content that can easily be found online. ORM on the other hand involves strategies and techniques to build positive likability and trustworthiness for you, your business, or your brand online.
Pulse is an experienced ORM services provider
With over 9 years of experience in online reputation management, we understand that your online reputation has a major impact on your business. Whether you are a large or small company, we work hard to establish a picture of your business that truly reflects the values and goals of your brand.
We help you take control of the online conversation through techniques and strategies that ensure people find the right information when they look for you on the Internet. We use actual, positive reviews from your clients and customers. Unfortunately, you can’t please all the people all the time, and there will be occasions when someone leaves a negative review about you online. We will work with you to help resolve negative reviews, helping to build a more positive online reputation for you.
Our goal is to establish a positive image of your brand, repair any existing damage to your online reputation, and protect your business from any damage in the future.
After an in-depth and thorough audit of your online presence, we will prepare a personalized ORM plan of action, a list of targets to be achieved, and a plan for ongoing action. Contact us today and let’s get started on building a great online presence for your brand!