In human resources or industrial/organisational psychology, 360-degree feedback, also known as ‘multi-rater feedback’, ‘multisource feedback’, or ‘multisource assessment’, is employee development feedback that comes from all around the employee. “360” refers to the 360 degrees in a circle. The feedback would come from subordinates, peers, and managers in the organisational hierarchy, as well as self-assessment, and in some cases from external sources such as customers and suppliers or other interested stakeholders. It may be contrasted with upward feedback, where managers are given feedback by their direct reports, or a traditional performance appraisal, where the employees are most often reviewed only by their manager.
Pulse is a leader in custom web software, 360 degree feedback appraisal systems are one of the kinds of solutions we build and deliver to the specific needs of corporations and consultants. One of our top SAAS solutions is the AssessTEAM employee evaluation platform that includes powerful 360-degree feedback software.
Each organisation works in a different way when it comes down to appraisals, an automated web based 360 degree makes the whole process easy, efficient and seamless.
Rolling out a 360-degree feedback process for your company requires all the following to be in place
- Clear job description as a list of KPIs which are usually a combination of competencies and mesurable goals
- Clear organizational hierarchy to ensure there is universal acceptance of peers, upward and downward colleagues
- Automation software that can collect feedback effectively and anonymously when needed
- Reporting software that delivers clear actionable reporting to top managers and line managers
Accurate appraisals are a cornerstone of any human resource policy; ensuring this process is accurate and fair comes very high in organisational priorities.
Pulse Solutions helps organisations build a system to deploy the award winning 360 feedback appraisal process. Our systems are web based, mature and completely customised to the needs of the corporation. The software works great with small sub 100 employee firms as well as large businesses with several locations across the world.
The results from 360-degree feedback are often used by the person receiving the feedback to plan their training and development. The results are also used by some organisations for making promotional or pay decisions, which is sometimes called “360 Degree Review”.
Contact us for your 360 feedback or custom appraisal systems.