Meet the client
Repair Chimp is one of the most prominent players of the online smartphone repair industry catering to a huge clientele that is spread in every part of the U.K. The company has revolutionized the mobile repair industry in U.K. by offering the best repair assistance at most competitive rates.
When Repair Chimp came to us – they wanted to develop an online presence to take advantage of the digital revolution and adapt to changing customer perceptions. The client required an eCommerce website that could foster a better lead generation, enhance their sales, and bring their full range of mobile repair services into focus.
We took time to talk with the client to understand their industry, the current competitive landscape, their services, and the potential for the brand. Considering that our challenge was not only to design their website from scratch but also position their brand in a highly competitive landscape – we understood that our final product would only be as effective as our research had been. Our user-first approach allowed us to be confident with our recommendations as we moved forward to web development. Here are some of the features we added to the website:
E-commerce is a critical channel for Repair Chimp, and the launch of its new website helps bring together best practices in design, usability, and technology. Whether on a desktop, a tablet, or a mobile, the website delivers on Repair Chimp’s promise to offer excellent customer service. Here are some noteworthy results, Repair Chimp achieved after successfully launching the new site:
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