Technical Writer

Education levelBachelor's degree or equivalent
Contract TypePermanent
DepartmentApplication Services (Technology Jobs)
LocationIN - Mumbai/Surat
Experience levelMinimum 1 year

Candidate Profile

  • Excellent English language skills
  • Basic computer knowledge
  • Proficiency in using websites
  • Proficiency in using enterprise application
  • Ability to work independently
  • Process oriented
  • Proven documentation skills
  • Web/Mobile application testing background would be a big plus
  • Knowledge on SDLC process would be a big plus

Job Description

  • Documentation – illustrating system in form of documents using flow diagrams, process diagrams , etc.
  • Determine the needs of end users of technical documentation.
  • Study product samples and talk with product designers and developers.
  • Work with technical staff to make products easier to use and thus need fewer instructions
  • Organize and write supporting documents for products.
  • Use photographs, drawings, diagrams, animation, and charts that increase users understanding.
  • Standardize content across platforms and media.
  • Gather usability feedback from customers, designers, and manufacturers.
  • Revise documents as new issues/enhancement arise.
  • Produce high-quality, creative content to guide and educate customers based on research, interviews with subject matter experts, and using the product.
  • Create user-focused long-form documents (guides, contextual help), and notifications (release notes, alerts).
  • Collaborate with UX Writer on what goes in the interface.
  • Partner with UX researchers and QA to explore and test content.
  • Own and drive projects independently, while sharing your work frequently in critiques.
  • Work from and contribute to our style guide. Participate in developing and refining our voice and tone.
  • Advocate for the customer in all aspects of your job.
  • Work at both a detailed level and a strategic level.
  • Work with remote teams.

This position offers the immense potential of growth and freedom of working style.

Thank you for your visit, please email [email protected] with your resume or use the form on the right to post details to us.

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  • Accepted file types: doc, docx, pdf, rtf, txt.
    (only upload doc, docx, pdf, rtf, txt file format)
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Technical Writer Jobs