Client Coordinator

Pulse Solutions requires the Client Coordinator with good English communication skills.

Contract TypePermanent
EducationAny graduate
LocationIN - Mumbai
Experience levelZero to three years

Required Skills

  • Strong command of the English language.
  • Proficient in hearing and understanding multiple accents.
  • Problem-solving skills and able to work independently.
  • Can work under pressure.
  • Good with Google Docs, Sheets and Slides.
  • Understanding of American and British culture.
  • Good command on mail drafting and mail communication.
  • Proactive in nature.

Job Description
Assume responsibility for communicating with clients on requirements and work accomplishments. The list will include but will not be limited to the list below:

  • Weekly reporting to customers on tasks accomplished, this can be over phone or email.
  • Understand and document customer requirements.
  • Track client emails for things we need from the clients.
  • Escalate high risk, complex or problematic issues to the managers.
  • Manage complex projects and work requests with consistent accuracy and completeness.
  • Able to think logically and provide creative solutions to complex problems.
  • Translate technical language and terms to the non-technical client base.
  • Developing proposals, quotations, and tenders for inquiries and negotiating terms as per request from managers.
  • Participate in marketing activities to increase brand awareness and gain new clients.

Thank you for your visit, please email [email protected] with your resume or use the form on the right to post details to us.

HR Contact Details

Mumbai  +91 (22) 26786365Surat  +91 9898068656Ranchi  +91 9304392622

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